Return Policy

We are happy to accept a return within 30 days of the date of purchase. We have 2 types of returns

  1. Hassle free: Allow you to conveniently print a label online
  2. Standard: You can buy your own label and return it to the address provided in your invoice email.

Once your return is processed, you will receive a refund for the amount paid for the returned item back to the original method of payment. If your order did not qualify for free shipping, any outbound shipping charges paid will not be refunded when the order is returned.

All merchandise must be unworn and in the same condition it was received. Products must be returned in the original box and/or packaging.

Please contact us if your receive an item that is damaged, defective or different than ordered and we provide a paid return label as well as fully return any shipping charge for products that did not qualify for free shipping. You will also have the option of the correct, undamaged replacement being expedited to you upon the return of the defective one.

Hassle-Free Return

We have a 30 day hassle free return policy to make your shopping easy

  • return product for any reason within 30 days
  • Conveniently print the hassle free return shipping label provided
  • The convenient hassle free label can be found at the bottom of the invoice emailed to you. Please contact customer support if you have any problems.
  • $9.50 will be deducted from your refund to pay for the return label
  • Include all tags and original packaging with your return. Example: Shoes should always be returned in the original shoe box. Handbags must include the removable straps, dust bags or wallets if applicable. All product must be returned with the original tags.
  • Your refund will be sent to the same payment method./li>

Standard Return

We have a 30 day standard return policy. With the standard return policy, a hassle free label is not provided for you. Please buy your own return label with tracking from UPS or USPS. Remember that you always have the option of using the hassle free return product for ALL our products.

  • return product for any reason within 30 days
  • Buy your own shipping label with tracking from UPS, FedEx or USPS
  • The convenient hassle free label can be found at the bottom of the invoice emailed to you. Please contact customer support if you have any problems.
  • Include all tags and original packaging with your return. Example: Shoes should always be returned in the original shoe box. Handbags must include the removable straps, dust bags or wallets if applicable. All product must be returned with the original tags.
  • Your refund will be sent to the same payment method./li>

Extended holiday Returns

All products purchased between November 15th and December 24th of each year can be returned until January 24th under our extended holiday return policy.

Where is my return?

&It can take around two weeks for your return package to reach us and be processed by our returns team from the time you mail it. You will be notified by email once your refund has been applied. Please note that depending on your financial institution, it may take an additional 2-10 business days after your credit is applied for it to be reflected on your statement if you used a credit card (up to 30 days for internationally-issued cards). Products returned damage, worn or with missing parts will incur a restocking fee up to 50% of the price paid (excluding original shipping fee, if applicable). Example: handbag returned without the removable strap or dust bag. Shoes returned without the original box.</p>

Return

  • Our Return Policy
  • Holiday Returns
  • Restocking Fees
  • Free Returns
  • Return Shipping
  • Exchange or Replace an Item
  • Guaranteed Accurate